Weddings > Sample Packs
How do I order a wedding sample pack?
Please order your wedding sample pack online here: https://geebrothers.co.uk/shop/off-the-shelf/wedding-party-off-the-shelf/wedding-sample-pack/
What is included in the sample pack?
Standard sample pack includes: Save the Date: GB Rose Gold, Style A, Wilberforce Traditional- Style C, Stockbridge – Style G, Parker – Style F, Camilla Invitation, Katherine – Style 32, The Barnes Gold Style L, Cranbourne Style H, Shelley Gold Style M, The Royal Style 17, The Melanie Style 29, The Julia Style 31 and a Reply Card.
Any of our other styles can be added for £1 each.
Can I order a sample pack to be delivered outside the UK?
If you wish to receive a sample pack outside the UK, please contact our sales team at sales@geebrothers.co.uk. They will be able to organise delivery offline.
Weddings> Ordering
How do I order?
If you like the look of one of our designs, the most efficient way is to order online. If you are looking for a bespoke invitation, then please email our sales team with as much information as you can, including quantity, card colour, ink colour, print process and any artwork you want to be printed on your invitation. The team can then get a quote together for you.
Things to consider:
Quantity
Size
Style of invitation – single or folded
Colour of stock
Finish of stock – smooth or laid (rippled)
Colour of ink
Print finish, Flat, raised, foiled
Any extras – envelope lining – gilt edging – panel sunk
Typeface
How many invitations should I order?
Please consider the number of invitations you have ordered. It is more cost-effective to order a few extras now, than re-order at a later date for the few likely to be required. In our experience, most couples benefit from having some extra invitations.
What are your minimum order quantities?
30
Can I collect my order?
Yes, you can collect your order from our office in London, 221 St John’s Hill, London, SW11 1TH. There is an option to do this online.
How much does it cost to deliver my order?
Delivery for wedding stationery starts from £15 is sent with DPD on a tracked next day delivery to mainland UK. International delivery prices differ. If you are ordering from the Channel Islands or outside the UK, please contact sales@geebrothers.co.uk.
Please note that since UK’s exit from the EU parcels to some areas may be subject to additional taxes on arrival.
How long will it be until I receive my order?
A PDF proof usually takes 2-3 working days and once the proof is approved, printing times for flat or thermographically printed orders are usually 7-10 working days and 10 -14 working days for foiled or letterpressed orders, or those with gilded or coloured edges. Engraving is our longest process and takes around 15 working days. These times may be extended during busy periods. If you have any questions, please contact us.
How do I submit my wording?
When ordering online, you can either type in the wording box when selecting typeface, ink colour, print colour etc, or upload a word document or send a follow up email after you have made the order. The typesetter will set this appropriately.
I like one of your designs, but I want it in a different ink colour
All our invitations are interchangeable. If you can make the order online but want to change ink colour, please state in the ‘order notes’ in the checkout with the colour you want to use. A PDF proof will be sent before we send anything to print.
I like one of your designs, but I want to add my own motif.
All our invitations are interchangeable. If you can make the order online but include your own motif, please send this to sales team after the order has been made and state in the ‘order notes’ in the checkout. The motif will incur an additional cost. A PDF proof will be sent before we send anything to print.
Can I make my own design or provide my own artwork?
Yes, you can send in your own design and artwork. We prefer to see the artwork before we quote to ensure we are quoting accurately and can suggest the best print processes for the best results. We can either work with an illustration and set the text or work with a design that is artwork ready.
We ask you to send in a high-resolution PDF or jpeg but will know more once we have seen the artwork. Please contact the sales team for more information.
What counts as bespoke?
If you can not see the invitation that you would like to order online, please do have a look at our bespoke pricing tools here:
https://geebrothers.co.uk/product-category/bespoke-invitations/
Alternatively you can send in your design to sales@geebrothers.co.uk who can quote you and make an appointment to discuss if you need.
Can I order an invitation with two printed sides?
Send in your design to sales@geebrothers.co.uk who can quote you and make an appointment to discuss if you need. Approximate pricing for a two-sided invitation is: https://geebrothers.co.uk/shop/wedding-stationery/wedding-invitations/letterpress-wedding-invitations/chelsea-wedding-invitations/
What is the difference between your print processes?
We offer a flat print (litho-printing), thermographically raised (embossed), letter pressed, foiled and engraved. Please see information about all over print processes here:
I want to order a matching reply card and information sheet for my order, how do I do this?
Please select ‘match to invitation’ when ordering your reply card and your information sheets. You will receive a PDF proof before sending anything to print where all the ink colours, card colours and wording can be checked.
Weddings > Information Sheets & Service sheets
How do I provide my wording?
You can choose how you send us your content:
- Type the wording in the box when ordering invitations online.
- Upload a file.
- Send the wording in separately to sales@geebrothers.co.uk after you have made your order.
Can I order a different size invitation to those you have available online?
Yes, you can, however we do not stock matching envelope sizes to different sizes. We stock envelopes for our large wedding invitations, 210 x 158mm/A5, small wedding invitations – 178 x 140mm, 165x127mm and 110 x 152mm.
Can I use a script typeface for my service sheet/information sheet?
You can use a script font for your names and titles however a script font throughout for the main body of the text will become illegible. We will match a standard font to the script font chosen.
How do I choose a typeface?
Please see all typefaces for wedding stationery here:
When I am choosing fonts for my information sheets and service sheets, my choice of typeface is only available with a second typeface, why is this?
This will be because the first typeface does not have a lower case.
Can I match my information sheet/service sheet to my wedding invitation?
Yes absolutely – we will match the font or suggest a complementary font if your font is not suitable.
What if my wording is too long for the number of pages I have selected?
One of our sales team will be in contact with you about the number of pages and you can either pay the difference or have the option to delete some of your wording.
Why does a map/church image cost more?
This is due to the design team ensuring the map is suitable for print. If the map is a colour image, this will have to be digitally printed and incurs an extra fee. You will be told the fee before we proceed to print anything.
I would like to use more than one image on my service sheet/information sheet, how do I order this?
Please upload the images online or send through the images to the sales team and they will be able to quote you for printing multiple images.
Can you provide a church sketch for me?
No, we do not offer this service. We can work with any artwork you send in to us if it is provided in a high resolution format.
Can you provide a map?
No, we do not offer this service. We can work with any artwork you send in to us if it is provided in a high resolution format
Can I use my monogram/motif on my service sheet/information sheet?
Yes, you can, just let your sales consultant know and they can include this in the quote and the proof.
Why can I only order service sheets in 4, 8 or 12pages etc?
Booklets are constructed with folded sheets stapled in the centre. When charging, we count each face of the cover/page as a page.
Proofing
Will I see a proof?
Your order includes a digital proof (PDF document) provided by email, giving a visual of your wording in your chosen typeface. Please note that the cost only covers a proof of one typeface choice. Up to two sets of minor adjustments can be made to your proof, free of charge. Any significant changes made to your order after you receive your proof will count as a ‘Major Change’ and will be charged additionally. A change of typeface counts as a major change. If you have any queries regarding your required changes, please do not hesitate to contact the sales team.
Can I get a physical copy of my order?
We do not offer wet proof as this will incur the same cost as ordering 30 invitations. We can send you as many samples as you wish, or you can book an appointment to be sure you know the quality of print you can expect.
What is a ‘test print’?
We test print anything digitally printed so you can check the colour of the print.
What counts as a minor change?
A minor change is any formatting, spelling mistakes or updated/changed information.
What counts as a major change, and why does it cost more?
A major change is a for your order to be set in a different typeface. This is because all of the proofs are set by hand and take the typesetter’s time to reset the whole proof.
Can I change a font after I have seen a proof?
A change of typeface counts as a major change and will be charged additionally.
The colours don’t look right on my proof.
All colours do look different in scene. Please do ask for samples or a specific pantone colour match to ensure the ink colour is correct.
How do I check a proof and how do I ensure I am printing my PDF proof to the right size?
We strongly recommend printing the proof to check the size. To print the proof at the correct size, it is essential that Page Scaling is set to ‘None’ and the Paper Size should be set to A4 by clicking Print / Properties / Advanced. If the proof is bigger than A4, an A3 printer is required. If in any doubt, please check the details of your order below. We strongly urge you having printed your proof the right size, to cut it out to the key-line, so you can achieve a more accurate impression of the actual position of the text/image on the page.
I’m having issues printing my proof, can you send me a printed copy?
If you are having issues with printing your proof, please contact your sales consultant and we will send a printed proof in the post. Please note, this will be printed on a standard A4 sheet of paper.
Will you proofread and check spelling?
When the go-ahead on a proof is given with no alteration, the customer accepts all responsibility for the wording, spelling, punctuation, layout, type-sizes – in fact everything that could be gleaned from looking at it – regardless of the copy and instructions provided. If for any reason some of the proof is unclear, or one is concerned about something, it is the customer’s responsibility to seek clarification prior to giving approval.
What is a ‘Pantone Colour’ code?
The Pantone Colour System is a standardized colour matching system, which is widely used. It was devised to help printers and designers to specify and control colours for printing projects. The Pantone Colour System allows you to specify colours that cannot be mixed in traditional CMYK.
What counts as ‘design work’ and why does it cost more?
Design work is the time it takes to ensure any artwork provided by you is suitable for print.
What is typesetting?
This is the setting of all aspects of your stationery looking at formatting, spacing, print margins and legibility. Each element of your order is set by hand.
I can’t decide between two typefaces, can I see a proof in each?
Please let us know which typefaces you would like to see your proofs in and we can price accordingly. You can also see typefaces here: https://geebrothers.co.uk/typefaces-for-wedding-stationery/
Something is incorrect on my proof; will I be charged to change it?
You will not be charged for any mistakes we have made when setting your proof.
Printing
How long does it take to print my order?
Please note that printing lead times begin from the approval of the proof and the receipt of the remaining balance. Printing times for flat or thermographically printed orders are usually 7-10 working days and 10 -14 working days for letterpressed or foiled orders, or those with gilded or coloured edges. Engraving can take up to 15 working days. These times may be extended during busy periods. If you have any questions, please contact us.
Timing will vary according to season, but in general these guidelines can be followed:
For Normal service, allow three to five working days for proofing and eight to fourteen working days after approval of proof for dispatch of goods. Please note that these are target dates and not guaranteed, during certain busy times of the year these timings can be extended.
For Express service, proofs will be issued within one working day of receipt of order, and the goods dispatched within four to five working days of approval of proofs. There is an extra charge of £100 for the first order on Express service, and an additional £25 per order placed at the same time.
Please note all our gilded board is ordered after proof approval and has a minimum ten day turn around; for express orders, please ask your sales consultant to advise of timings.
Why do some print processes take longer than others?
When foiling, letterpressing and engraving, a die needs to be made for the order which adds to the lead times.
What is finishing?
This includes anything like gilding edges, tissue lining envelopes, panel sinking or scoring of invitations.
My order has gone to print but I need to change something about my order –
Depending on how far along the process your order is, this may incur an additional fee. If your order has been printed, we will not be able to change anything without a reprint.
Refunds, Cancellations and problems with your order.
I want to cancel my order; how do I do this?
Cancellations made after proof stage will be charged at £50 per job. Cancellations made after printing stage will be charged at the full price of the job.
I’m not happy with my order.
Please contact your sales consultant if you are not happy with your order.
Something is missing from my order.
Please contact your sales consultant if something is missing from your order.
My order has been damaged.
Please contact your sales consultant if something is damaged.
I need to order more invitations; how do I do this?
Please consider the number of invitations you have ordered. It is more cost-effective to order a few extras now, than re-order at a later date for the few likely to be required. In our experience, most couples benefit from having some extra invitations. Please contact your sales consultant if you would like to order some more.
